Terms of service

Article 1: Definitions

Moslim Kids Entertainment, located in Utrecht, Chamber of Commerce number 59347279, is referred to in these general terms and conditions as the seller.
The other party to the seller is referred to in these general terms and conditions as the buyer.
The parties are jointly the seller and the buyer.
"Agreement" refers to the purchase agreement between the parties.
Article 2: Applicability of the general terms and conditions

These terms and conditions apply to all quotes, offers, agreements, and deliveries of services or goods by or on behalf of the seller.
Deviations from these terms and conditions are only permitted if expressly agreed upon in writing by the parties.
Article 3: Payment

The full purchase price is always paid immediately in the webshop. In some cases, a deposit is required for reservations. In that case, the buyer will receive proof of the reservation and the advance payment.
If the buyer does not pay on time, they are in default. If the buyer remains in default, the seller is entitled to suspend its obligations until the buyer has fulfilled their payment obligation. If the buyer remains in default, the seller will proceed with collection. The costs associated with this collection will be borne by the buyer. These collection costs are calculated in accordance with the Decree on Compensation for Out-of-Court Collection Costs.
In the event of liquidation, bankruptcy, seizure, or suspension of payments by the buyer, the seller's claims against the buyer are immediately due and payable.
If the buyer refuses to cooperate with the seller in fulfilling the order, they are still obligated to pay the agreed price to the seller.
Article 4: Offers, Quotations, and Price

Offers are non-binding, unless a term for acceptance is specified in the offer. If the offer is not accepted within this specified term, the offer lapses.
Delivery times in quotations are indicative and do not entitle the buyer to cancellation or compensation if exceeded, unless the parties have expressly agreed otherwise in writing.
Offers and quotations do not automatically apply to repeat orders. The parties must expressly agree to this in writing. The price stated on offers, quotations, and invoices consists of the purchase price including applicable VAT and any other government levies.
Article 5: Right of Withdrawal

The consumer has the right to cancel the agreement within 14 days of receiving the order without giving any reason (right of withdrawal). This period begins when the consumer receives the (entire) order.
There is no right of withdrawal if the products are custom-made according to the consumer's specifications or have a short shelf life.
The consumer can use a withdrawal form provided by the seller. The seller is obligated to provide this form to the buyer immediately upon request.
During the cooling-off period, the consumer will handle the product and packaging with care. They will only unpack or use the product to the extent necessary to determine whether they wish to keep it. If the buyer exercises their right of withdrawal, they will return the unused and undamaged product with all supplied accessories and – if reasonably possible – in the original shipping packaging to the seller, in accordance with the reasonable and clear instructions provided by the seller.
Article 6: Amendments to the Agreement

If, during the performance of the agreement, it becomes apparent that the work to be performed needs to be changed or supplemented for proper execution of the order, the parties will amend the agreement accordingly in a timely manner and in mutual consultation.
If the parties agree to amend or supplement the agreement, the time of completion of the performance may be affected. The seller will inform the buyer of this as soon as possible.
If the amendment or supplement to the agreement has financial and/or qualitative consequences, the seller will inform the buyer of this in advance in writing.
If the parties have agreed on a fixed price, the seller will indicate to what extent the amendment or supplement to the agreement will result in an excess of this price. Notwithstanding the provisions of the third paragraph of this article, the seller may not charge additional costs if the change or addition is the result of circumstances attributable to the seller.
Article 7: Delivery and Transfer of Risk

As soon as the buyer has received the purchased goods, the risk passes from the seller to the buyer.
Article 8: Inspection, Complaints

The buyer is obligated to inspect the delivered goods at the time of delivery, but in any case as soon as possible. This includes examining the quality and quantity of the goods.